Agent-assist technology uses AI and ML to provide facts and make real-time suggestions that help human agents across retail, telecom, and other industries conduct conversations with customers.
]]>Large language models recognize, summarize, translate, predict and generate text and other content.
]]>A pretrained AI model is a deep learning model that’s trained on large datasets to accomplish a specific task, and it can be used as is or customized to suit application requirements across multiple industries.
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